FAQ

Shipping

How long does shipping take?
Once your order ships, delivery times vary by destination. You'll receive a tracking link by email as soon as your order is on its way.

Do you ship internationally?
Yes. Shipping costs and timelines depend on your location and are calculated at checkout.

Returns & Refunds

What's your return policy?
We offer a 30-day return window from the date you receive your item. Items must be unworn, unused, with tags, and in original packaging.

How do I start a return?
Email us at herclothes2023@gmail.com with your order number. We handle every return by email — once approved, we'll send you full instructions.

When will I get my refund?
Once your return is received and approved, refunds are issued to your original payment method within 10 business days.

Sizing

How do I know what size to order?
Each product page includes a size chart with detailed measurements. If you're between sizes or unsure, email us at herclothes2023@gmail.com before you order and we'll help you pick.

Orders & Payment

What payment methods do you accept?
We accept all major credit and debit cards, plus other secure payment options available at checkout.

Can I change or cancel my order after placing it?
Email us as soon as possible at herclothes2023@gmail.com. We can make changes before an order ships, but can't guarantee changes once it's on its way.

Still have a question?

We're happy to help — email herclothes2023@gmail.com and we'll get back to you within 1-2 business days.